@fbinegotiator: “A calibrated no is worth at least five yeses.” Ask “Are you against this?” and the other side starts telling you how to make it work.
More from Chris Voss: https://t.co/2VtqdVnmSQ
#chrisvoss #negotiation #fbi #sales
More from Chris Voss: https://t.co/2VtqdVnmSQ
#chrisvoss #negotiation #fbi #sales